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Lgndary Thoughts - When is it okay to be angry with a developer?


Another Friday, another thought! I decided to go with a a heavier topic today, but I did my best to keep it short so it would be a chore to read. Welcome to Lgndary Thoughts!

I had the idea for this Thought a few months ago. Paragon, Epic’s MOBA title, had launched. A highly anticipated update that drastically changed how people played the game. Unfortunately, Epic did not prepare for the influx in players, and the servers promptly crashed and were down for almost the entire day. As you might expect, a lot of people became very angry when they couldn’t play their favorite game. Some of them had even taken the day off of work to play the update. 

At the same time, many other fans of Paragon were arguing that no one had anything to be upset about, as it was “just a game” and non of it mattered in the grand scheme of things. They even pointed to the fact that Paragon is technically free to play, and that nobody can get upset when Epic is providing the game at no cost upfront. 

So is it okay to get upset at developers in situations like these? I can only offer my personal opinion, but I believe that gamers absolutely have the right to be angry or disappointed in a game. There is, or course, a limit to that. People sending death threats and the like have no place in any sort of discussion. But overall, I not only believe gamers have a right to be angry, I also believe it is important that they express that anger. Just as long as it is done in a respectful way. 

This is even true for free to play games. For starters, many people spend hundreds of dollars playing these games. Just because they didn’t “have” to spend any money to play doesn’t make their purchase any less valid. And second, imagine a friend of yours promises to help you move one day, but then they don’t show up. Are you not going to be mad at them just because they were going to do it for free? Of course not! They made a promise to you, and they should keep that whether an exchange of cash happened or not. The same should hold true for video games as well. 

But like I said, this is just my personal opinion. So now its time for you to tell me what you think. Do gamers have a right to be upset when a developer makes a poor decision, or acts out of greed? Or should all of it be ignored since “it’s just video games”? Be sure to let me know in the comments below. And be sure to have a great weekend everyone!

Categories: Top Stories

Comments

jaing
Sat Oct 21 17 02:56am
Rating: 1

First, let me say I think you wrote that beautifully. I completely agree with you on all points. Whether or not “it’s just a game” can be completely irrelevant at times, if you are fiscally invested in it, your software plus setup, no matter if it is free-to-play you are invested. So you’ve already “bought-in” not to mention the time you’ve reserved with the idea of doing something you enjoy to have it all come crashing down; anyone has the right to be upset by it.
That said, inapporately attacking a developer (read: specific person) and not a company is a little more iff-y since its very unlikely anyone person is out to ruin your day and you could totally ruin there’s. But respectfully and reasonably voicing your dislike/anger for a legitimate failure or unfair practice on the part of the development house is fully justifiable. In some cases, it can bring about the desired change. As an example in Final Fantasy XIV’s 4.1’s housing disaster, the fan base spoke out enough that the Square is finally addressing the long-standing problem. (Finally.)
Anyways, you wrote a potentially controversial piece very eloquently, nicely done.

Thank you so much for the compliment! It is very much appreciated, especially since I know I have a lot to learn when it comes to writing.

Back on topic. Final Fantasy's housing problem is an excellent example for this topic. That was another instance where a lot of players felt that nobody had anything to be upset about. If they had been listened to, Square Enix would never have fully understood how dissatisfied people were, and we may have never gotten a fix.

But like you said, personally attacking specific people is something that should not be tolerated. That is actually a problem in and of itself. But that is a Thought for another day!

Absolutely, we as gamers have a right to voice our anger to developers. But like Jaing said, it’s important to do it in a respectful way. There’s a fine line between being justly upset and being a jerk.
The FFXIV housing crisis of 2017 is a perfect example of how gamers rallied in their anger for a situation and the developers responded swiftly with a plan going forward. I really wish that more developers would follow Square Enix’s example.
I mean I could go on and on about Bungie and Destiny 2. All I will say is that they are an example of what a developer shouldn’t do. The first Destiny had essentially no end game for the base game and players were left starving for content. Now here with the sequel they are in the same position and it’s honestly ridiculous.

Everything I am seeing about Destiny 2 is making me sad. The series had so much potential and it seems that Bungie is only putting effort into what can make them the most money these days. Time will tell, but it certainly seems like that is a great example of a developer not listening when fans are demanding a fix for a very real problem.

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